Social Media Monitoring
The art of smooth sailing is leaving nothing to chance.
We bring a unique blend of cutting-edge technology, communication and technical expertise to the world of social media and online monitoring. Our dedicated social media intelligence team is on a mission to turn digital noise into actionable insights.
We understand the most important skill in communication is hearing what isn’t being said.
Our services uncover the unseen and go beyond surface-level insights to provide you with a deeper understanding of your digital presence day-to-day.
Delivered daily in a single report, you’ll receive an outline of potential risks and opportunities that keep you ahead of the curve, your competitors, or your opponents.
More than just monitoring services
Reputational Risk Management
Identifying and managing reputational risk is at the core of our mission. We keep a watchful eye on your brand across social media, news websites, TV, radio, blogs, forums, and more. Our goal is to empower your business to seize opportunities and navigate potential storms with confidence.
State-of-the-Art Technology
Our team leverages the latest software, media monitoring tools and listening technology to meticulously monitor and analyse mentions and conversations about your brand. We process posts and articles from a staggering 150 million websites in 187 languages every day.
Beyond Automation
Our manual searching methodology allows us to capture mentions beyond the limitations of automated technology. We delve into the depths of social media, including Facebook groups, malicious individual profiles and specific forums. The kinds of places where the action often happens!
Expertise You Can Trust
Our online intelligence reports inform the corporate affairs and communications teams of top ASX-listed and multinational companies, government agencies, universities and more.
