Preface Social Media
Preface Social Media
Preface Social Media



Home

Social Media Management

Customer Support

Digital Marketing

Social Media Monitoring

About Us

Our Work

Blog

Contact Preface

24/7 Social Media Monitoring

The sea never sleeps.
Weather the storm with Preface

Seas, Landscapes, tidal waves. There’s good reason metaphors are used to describe the realities of the internet. It’s expansive and moves fast.

A single comment can shift the tide. Whether it’s positive feedback, emerging trends, legal ramifications or a potential PR storm brewing, you need to be aware and move quickly.

At Preface, we offer a local team of Australia’s leading Community Managers with years of experience and expertise in strategic brand monitoring, risk management and crisis communications.

The eyes, ears and voice to some of Australia’s biggest brands and online communities, we offer round the clock monitoring and community management by trusted professionals. Find out how Preface can support your brand today.

24/7 Social Media Monitoring
Contact Preface

Our Process

Monitor– Human powered, technologically enhanced

Our seasoned Community Managers monitor and analyse risks, opportunities and deconstruct ambiguity like only humans can. But they’ve got all the latest toys to do it as efficiently as possible.

Engage – Immediate response, informed decisions

The key to staying in front is reacting quickly. We work seamlessly with your team to understand the unique challenges of your brand and share one voice.

Mitigate Risk – Identify threats & protect your reputation

We offer real-time alerts and insights that ensure you can pivot or respond to social conversations as they happen. Navigating ambiguity and safeguarding your brand.

Why Preface

Industry Leading

We’ve built, managed and stood guard of online Communities since 2011.

Expertise

Tap into a pool of expertise from across Australia without the overhead costs associated with full-time staff.

Collaboration

We build our relationships on trust and work seamlessly with your team to allow them to focus on what they do best—drive growth and innovation. Find community in managing your community, you shouldn’t have to sail these sea’s alone. Rest and recharge knowing your brand is in trusted hands.
You can’t control the storm, but you can adjust the sails with Preface. Contact us today to learn how we guide brands toward opportunity and away from risks.
Let's chat